Dog Boarding FAQ
What are your drop off times?
You can drop off anytime between 9am-4:30pm Monday-Friday and 9am-12:30pm Saturday and Sunday.
What time do i need to pick up my dog?
Checkout is by 12pm (noon) daily. Similar to a hotel stay. You can pick up after 12pm until close of business that day but please know if you checkout after 12pm you will be charged for another night's stay.
What should I bring to my reservation?
Food, treats, medication (if any), 2-3 toys, Bed/Blanket/Kuranda (We have bedding and Karundas if you prefer we supply them) * Please note we are not responsible for lost or destroyed items*
How should i pack the food?
Due to limited storage, please do not bring extra large bags of food or tote bins. Please break it down into gallon sized bags or individual bags for each feeding.
What if my dog is on medication? Can I put the medicine with the food?
No problem we are happy to administer your dogs medications. We do charge a $5 a day medication administration fee this fee ensures a staff member diligently is given and takes the medicine . Please do not use pill calendars, or put the medicine in with the food while we appreciate you wanting to help us do not mix in meds, supplements, or vitamins in with the food, or pill pockets. We sort, count, and distribute medicine when we check them in and our staff ensures your dog has taken and swallowed the medicine and signs off that the medicine was provided.
Can my dog be socialized with other dogs if they are not spayed or neutered?
Yes, but only if they are under 6 months of age. Once they are 6 months or older, they have to be spayed or neutered in order to socialize with other dogs.
What is our daily routine?
While your dog(s) is in our care your dog gets let out 6-7 times per day between 7am and 8pm in one of our 24 play yards that surround our building.
* If social your dog will go out in groups of 6-8 dogs of similar size and personality.
* If non-social or they are not fixed and over 6 months in age, they will go out just as much but by themselves or with their siblings.
* If social your dog will go out in groups of 6-8 dogs of similar size and personality.
* If non-social or they are not fixed and over 6 months in age, they will go out just as much but by themselves or with their siblings.
Do we take senior dogs?
Yes, in order for your senior dog to board with us, we must do a session of day-boarding at the motel so that we can evaluate him/her. Your senior dog must be able to:
- Get up to go outside on their own
- Control their bowels/urine
- If needed, take medication without any issues
- Must have local ER contact that can transport him/her to the vet if needed
Do we take dogs that are diabetic?
Sorry, but unfortunately at this time we do not.
Do we offer before or after hour drop offs or pick ups?
Sorry, but unfortunately at this time we do not, perhaps this is something we will offer in the future.
What details do you need from me to make a reservation?
- Your Name, Address, Phone Number
- Dog's Name, Breed, Weight, Date of Birth, Color, Sprayed or Neutered, Male or Female
- Dog's Veterinarian